Limited Warranty

 

We warrant, for a period of 24 months starting from the date specified on an original sales invoice, that all Structural Fire Fighting Protective Ensemble Elements manufactured by INNOTEX®, will be free from defects in material and workmanship when used and maintained in accordance with acceptable fire fighting, rescue or emergency procedures by appropriately trained personnel.

 

This product conforms to listed standards in effect at time of manufacture. Please note that only you can determine the suitability of this Structural Fire Fighting Protective Ensemble Element for your intended use.

 

What is covered

We will repair or replace, at our option, any Structural Fire Fighting Protective Ensemble Element that we determine to have a defect in material or workmanship.

 

Exclusion

Damage resulting from misuse, abuse, neglect, modification, alteration or otherwise non-compliance with the instructions contained in the User Guide (including failure to respect and document proper maintenance and storage practices for the Structural Fire Fighting Protective Ensemble Element or any applicable laws, regulations, standards or best practices) is not covered under this limited warranty. No other damage will be covered, including but not limited to shading, discoloration, color bleeding or runs, damage due to ultra violet rays or damage caused by improper cleaning, normal wear and tear, damage caused by the DRD, loss of retroreflectivity or damage to hardware.

 

We hereby disclaim any liability for any other damages or losses, including consequential, incidental, exemplary, punitive or other damages (Including without limitation any damages resulting from or arising from the repair or replacement of a component of the Structural Fire Fighting Protective Ensemble Element by a third party, arising from the use of the Structural Fire Fighting Protective Ensemble Element or the inability to use the Protective Element during the limited warranty coverage period).

 

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, INCLUDING WITHOUT LIMITATION, ANY WARRANTY, EXPRESSED OR IMPLIED, OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOUR LOCAL LAWS MAY NOT AUTHORISE SUCH LIMITATIONS AND GRANT YOU SPECIFIC RIGHTS. IN THIS EVENT THIS LIMITATION SHALL BE DEEMED NULL AND VOID.

 

How to have limited warranty coverage honored.

All defects to your Structural Fire Fighting Protective Ensemble Element must be declared to INNOTEX® or an authorized INNOTEX® re-seller within 48 hours of occurrence. Once a defect has been deemed eligible INNOTEX® will, at its discretion, repair or replace the Structural Fire Fighting Protective Ensemble Element.  All repairs or replacement to your Structural Fire Fighting Protective Ensemble Element are deemed to have been made for cosmetic purpose only and have to be accepted by the user 3 days after receipt of the Structural Fire Fighting Protective Ensemble Element.

 

All parts of a Structural Fire Fighting Protective Ensemble Element that are repaired or replaced (or any components thereof) become the property of INNOTEX®.

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